Bonne Maman
bonnemaman.caPreserving quality from warehouse to doorstep
Bonne Maman partnered with Logentic to optimize their fulfillment operations, ensuring their beloved French preserves reach customers with the same care and quality they put into every jar.
Industry
Food & Gourmet
Fulfillment
In-house & 3PL
Platform
Shopify Plus
Results with Logentic
99.5%
Order accuracy
30%
Faster dispatch
$122K+
Annual shipping savings
100%
Lot traceability
What They Migrated From
Bonne Maman had been managing their operations with a combination of ShipStation for shipping and Cin7 for inventory. While this setup worked for basic operations, the disconnect between systems made lot tracking and expiration date management nearly impossible — critical requirements for food products.
The Challenge
As Bonne Maman expanded their direct-to-consumer channel, they faced unique challenges managing perishable inventory across multiple warehouses. Lot tracking, expiration date management, and maintaining product quality during fulfillment became increasingly complex.
Their existing systems couldn't provide the visibility needed to ensure FIFO (First In, First Out) compliance, leading to occasional product waste and customer complaints about items with short shelf life.
The Solution
Logentic provided Bonne Maman with comprehensive inventory management tailored for food products:
- Lot tracking and expiration date management
- Temperature-sensitive inventory monitoring
- Multi-channel order consolidation
- Real-time stock visibility across warehouses
- Automated reorder point alerts
- Quality control checkpoints
“With Logentic, we have complete visibility into our inventory across all locations. The lot tracking and expiration management features have virtually eliminated waste and ensure our customers always receive the freshest products.”
Ready to optimize your fulfillment?
See how Logentic can help your brand achieve similar results with streamlined operations and real-time visibility.