Logentic
Ops Playbook

You're Outgrowing ShipStation.OrderCup.
Now Your Warehouse Needs to Catch Up.

Moving to a WMS isn't just a software switch - it's an operational transformation. Here's the playbook to make it painless.

The uncomfortable truth

Let's Be Honest - This Part Is Hard

You didn't come to this page because everything's fine. You're here because your team is drowning in workarounds. You're printing labels in ShipStation, tracking inventory in spreadsheets, managing receiving with sticky notes, and somehow holding it all together with duct tape and tribal knowledge.

It works - until it doesn't.

The moment you cross 50 orders/day with 5-6x season spikes, the cracks become fractures. Mis-ships spike. Your best picker quits and takes half your process knowledge with them. A SKU count is off by 200 units and nobody knows when it happened.

ShipStation is an excellent shipping tool. But it was never designed to run your warehouse. There's no location management. No directed picking. No receiving workflows. No cycle counts. No accountability layer for who touched what, and when.

Moving to a WMS like Logentic solves these problems - but it also asks something of you: you have to change how your warehouse physically operates. And that's the part nobody talks about.

This page is that conversation.

Education

A WMS Doesn't Work in a ShipStation Warehouse

When brands come to us from ShipStation, they often expect Logentic to slot into their existing setup. But a WMS fundamentally changes the relationship between your software and your warehouse floor. Here's why:

1

Locations replace memory

In a ShipStation world, your team knows where things are. In a WMS world, every SKU lives at a scanned, named location - BIN-A3-02. The system directs pickers to it. You need to label every bin, shelf, and zone. It's a one-time setup cost that pays for itself within weeks.

2

Processes replace improvisation

ShipStation warehouses develop organic workflows. A WMS replaces these with defined, repeatable processes: receive, putaway, pick, pack, ship. Each step is validated with a scan. This feels slower on Day 1. By Day 14, it's significantly faster and nearly error-free.

3

Data replaces gut feel

ShipStation tells you what shipped. A WMS tells you how fast it was picked, who picked it, from which location, how long packing took, and where the bottleneck is. To capture this data, your team needs to follow the workflows - no skipping steps.

4

Roles replace chaos

In a ShipStation warehouse, everyone does everything. A WMS lets you assign roles and measure performance by function. This isn't about micromanaging - it's about knowing where your throughput is constrained so you can fix it.

Practical / Tactical

The 7 Operational Changes You'll Make

And why each one matters.

Start today - no software needed

The DIY Checklist: What You Can Fix This Week

You don't need to sign up for Logentic to start improving your warehouse. Here are 8 things your team can do right now with zero cost, zero software, and zero excuses.

130 min

Walk your warehouse with fresh eyes

Pretend it's your first day. Where would you not know where to find something? Those spots need labels.

22-4 hours

Label every storage location

Use painter's tape and a Sharpie if you have to. Zone-Aisle-Shelf-Bin. Every spot gets a name. This is the single highest-ROI change you can make.

330 min

Create a receiving checklist

When a shipment arrives: who checks it in, against what document, where does it go, and who updates the count? Write it down. Tape it to the receiving dock.

41 hour

Time your pick-pack-ship cycle

Pick 10 random orders. Time each step. You'll be shocked at where the time actually goes - it's almost never the picking.

545 min

Count your top 20 SKUs right now

Compare the physical count to whatever your system says. If more than 2 are off, you have an inventory accuracy problem that will only get worse.

61 hour

Document your "tribal knowledge"

Ask your best warehouse person: "What do you know that nobody else does?" Write it all down. That knowledge shouldn't leave when they do.

71 day trial

Assign roles for one day

Instead of everyone doing everything, assign: one person receives, one picks, one packs. Run it for one full day and see what changes.

815 min

Photograph your returns pile

If you have an unsorted returns pile, photograph it. Measure it. That's unprocessed revenue. Set a rule: returns are processed same-day or next-day, no exceptions.

Done all 8? You're already ahead of 90% of brands we talk to.

These DIY improvements will make your Logentic onboarding dramatically smoother - your warehouse will already have the physical foundation that a WMS needs to work. When you're ready for the software layer, everything you've done here maps directly to the setup process.

What you'll need

Recommended Hardware & Total Budget

A WMS is only as good as the hardware it runs on. Here's the exact equipment we recommend for a standard warehouse setup - all available on Amazon and Uline.

FunctionEquipmentVendorEst. Cost
Picking

iPad + Protective Case

Recommended for performance and app compatibility

Amazon$450 - $600
Picking

Mobile Barcode Scanner

Bluetooth handheld, pairs with iPad

Amazon$50 - $150
Packing Station

Mini PC (Windows)

Runs the packing verification workflow

Amazon$250 - $400
Packing Station

Desktop Barcode Scanner

USB wired, scan-to-verify at pack station

Amazon$50 - $100
Packing Station

Thermal Label Printer

4x6 shipping labels, no ink needed

Amazon$150 - $300
Storage

Chrome Mobile Shelving

Adjustable shelves, easy to reconfigure

Uline$150 - $300 /unit
Storage

Storage Bins

Multiple sizes for different SKU profiles

Uline$3 - $15 /bin
Picking

Picking Bins (5 colors)

1 color per mobile shelf for route picking

Uline$10 - $25 /bin
Storage

Location Labels

Barcode labels for every bin location

Uline$30 - $80 /roll

$1,000 - $1,800

Per packing station

$500 - $750

Per picking device

$2,000 - $5,000

Total estimated setup

Uline tip: Contact your Uline Account Manager for volume discounts on shelving, bins, and labels. Savings of 10-20% are common on bulk orders.

Color-coded bins: Order 5 different bin colors (1 per mobile shelf) for route picking. This lets pickers visually identify which shelf an order belongs to - dramatically faster than reading labels.

Note: Logentic is not affiliated with any of the products recommended above. These are simply what we've found works best across hundreds of warehouse setups.

The first 30 days

What the First 30 Days Actually Look Like

Week 1

Prepare

  • Audit your current warehouse layout
  • Label all storage locations using the naming convention guide
  • Export your SKU catalog and location data
  • Assign team leads for each warehouse function

Week 2

Configure & Train

  • Set up Logentic with your locations, SKUs, and workflows
  • Connect your Shopify store and sales channels
  • Run training sessions for each role (receiving, picking, packing)
  • Process test orders through the full workflow

Week 3

Go Live (Supported)

  • Run live orders through Logentic alongside your current process (parallel run)
  • Daily check-ins with the Logentic ops team
  • Identify and resolve friction points in real time
  • Transition fully off ShipStation by end of week

Week 4

Optimize & Prove It

  • Review pick speed, pack accuracy, and throughput data by team member
  • Run your first full inventory cycle count and compare to expected counts
  • Adjust bin locations based on velocity (fast movers to prime spots)
  • Dial in automation rules for order routing and splitting
  • Establish your ongoing cycle count cadence
  • Share early wins with your team - the data builds buy-in faster than any pep talk

Resource Library

Everything Your Team Needs - Ready to Print, Post, and Use

We built the SOPs so you don't have to. Download, customize with your company name, and put them to work on Day 1.

Click any resource above to download the branded PDF, or grab them all at once.

Why we built this

We Didn't Just Build Software. We Ran the Warehouse.

Logentic wasn't born in a lab. It was forged inside Spaceful, our 3PL that processed over 1 million orders for 60+ Shopify brands over 3.5 years. We physically received shipments, labeled bins, picked orders, packed boxes, and dealt with the 4pm carrier cutoff panic - every single day.

We built the software because no off-the-shelf tool covered the gaps we saw in the market. We've managed warehouses across Quebec and Ontario - from 50 orders a day to 5,000+ during peak season. We've lived the 3am inventory reconciliation. We've trained new hires who quit after a week because there was no process to follow.

That operational pain is why Logentic exists. Every feature, every workflow, every SOP in this playbook comes from real warehouse floors, not whiteboards. When we tell you to label your bins a certain way, it's because we've tested six naming conventions and know which one breaks at scale.

1M+

Orders fulfilled

$250M+

GMV processed

99.95%

On-time, in-full

60+

Brands served

Operators first

Our founding team ran fulfillment operations for 3.5 years before writing a single line of code. The product is shaped by warehouse reality, not software assumptions.

Battle-tested SOPs

Every SOP in this playbook has been implemented in real warehouses with real teams. They're not templates - they're proven workflows refined across 10M+ order lines.

We still walk floors

Our ops consulting team visits client warehouses regularly. We don't just sell software - we help you physically reorganize, retrain, and re-launch your fulfillment.

Implementation Support

Need Hands-On Help? We'll Do It With You.

The resources above give you everything to self-serve. But some brands want someone in the trenches with them.

Self-Guided

Best for: Teams with existing ops leadership who just need the tools and structure.

  • Access to the full SOP and resource library
  • Logentic onboarding walkthrough with a dedicated success manager
  • Async support via chat and email during your transition
  • Access to the Logentic knowledge base and video tutorials
Recommended

Guided Implementation

Best for: Brands shipping 200-1,000 orders/day that want expert guidance without a full engagement.

  • Everything in Self-Guided, plus:
  • 3x live video sessions with a Logentic ops consultant
  • Custom warehouse mapping plan based on your facility photos and SKU data
  • Pick methodology recommendation tailored to your order profile
  • Priority support during your first 30 days

Full-Service Ops Consulting

Best for: High-growth brands (1,000+ orders/day) making a serious operational leap, or teams without a dedicated ops manager.

  • Everything in Guided, plus:
  • On-site or virtual warehouse audit with layout redesign recommendations
  • Custom SOP development tailored to your specific products, team size, and facility
  • Staff training sessions (live, role-specific, with Q&A)
  • 60-day post-launch optimization engagement
  • Dedicated Slack channel with the Logentic ops team

Add-On: Warehouse Design & Optimization

Moving to a new facility, or want to redesign your current one while you're making the switch? This pairs well with any tier.

Facility layout analysis (zones, pick paths, station placement)
Slotting optimization based on SKU velocity data
Equipment and infrastructure recommendations
Capacity planning for seasonal peaks
Talk to Our Ops Team
"We cut fulfillment errors by 90% in the first month and improved pick and pack speed by 62%. Logentic is a no-brainer."

Nick Martire

Co-Founder & CEO, norda

$20-30M/year brand

Read the full story

90%

Error reduction

62%

Faster pick & pack

3x

ROI in 90 days

FAQ

Questions We Hear From Every Ops Team

Ready to make the switch?

Book a Free Discovery Call

In 30 minutes, we'll audit your current workflow, identify quick wins, and build a custom transition plan for your warehouse. No commitment, no pitch deck - just real ops talk.

Trusted by brands across Canada

norda
Rachel
Spaceful
Rose Boreal
Bonne Maman
Still Standing Strong
NUDA Sunless
TotalShip
Bulletproof
Chirp
Boostmi
norda
Rachel
Spaceful
Rose Boreal
Bonne Maman
Still Standing Strong
NUDA Sunless
TotalShip
Bulletproof
Chirp
Boostmi

Your Warehouse Is Ready to Grow. Let's Make Sure Your Operations Are Too.

Whether you're doing 200 orders a day or 5,000 - the transition from a shipping tool to a real WMS is the single biggest operational upgrade you'll make. We've built the playbook, the SOPs, and the support system to make it happen without the chaos.

Or just explore Logentic