Connect your returns platform
While Logentic has built-in RMA and returns processing, we're building integrations with dedicated returns platforms to give you flexibility in how you manage customer returns.
Returns Management Platforms
Swap Commerce
Sustainable returns and exchanges platform that helps brands reduce return rates and increase exchanges.
AfterShip
Shipment tracking and returns management platform trusted by major ecommerce brands worldwide.
Loop
Returns automation platform that turns returns into exchanges and keeps revenue in your business.
How returns integrations will work
Connect your platform
Link your returns management platform with Logentic using secure API credentials.
Sync return requests
Return authorizations flow automatically to your warehouse for processing.
Process and update
When items are received and inspected, status updates sync back to your returns platform.
Why integrate a returns platform?
Branded return experiences
Dedicated returns platforms offer customizable portals that match your brand and delight customers.
Convert returns to exchanges
Smart recommendations encourage customers to exchange instead of refund, retaining revenue.
Automated warehouse workflows
Return requests automatically create receiving tasks in Logentic for your warehouse team.
Real-time inventory updates
Returned items are graded and added back to sellable inventory or flagged for inspection.
Already have built-in returns
Logentic includes comprehensive RMA management out of the box. Create return authorizations, generate return labels, receive and inspect items, and restock inventory—all without a separate platform.
Learn About Built-in ReturnsDon't see your returns platform?
We're actively building returns integrations. Let us know which platform you use and we'll prioritize it on our roadmap.
Request IntegrationReady to streamline returns?
Whether you use a dedicated returns platform or Logentic's built-in RMA, we make processing returns fast and efficient.