Rachel, a beloved fashion and lifestyle brand known for timeless designs and quality craftsmanship, partnered with Logentic to transform their fulfillment operations — enabling them to scale seamlessly while maintaining the personal touch their customers love.
What They Migrated From
Rachel had outgrown their patchwork of ShipStation and custom-built tools. While these solutions worked early on, they couldn't keep pace with growth — leading to manual workarounds, data silos, and a lack of real-time inventory visibility across their in-house warehouse and 3PL partners.
The Challenge
As Rachel expanded their product lines and customer base, their manual fulfillment processes struggled to keep pace. Order accuracy suffered, processing times increased, and the team found themselves spending more time troubleshooting than growing the business.
"We were growing fast, but our operations couldn't keep up. Every new product launch felt like chaos in the warehouse. We needed a system that could grow with us."
The Solution
Rachel implemented Logentic's WMS to bring order and efficiency to their warehouse. With barcode scanning, smart pick paths, and real-time inventory sync, the team eliminated guesswork and dramatically reduced errors.
Key capabilities implemented:
- Barcode-driven picking and packing workflows
- Real-time Shopify inventory synchronization
- Automated shipping label generation
- Order batching for efficient processing
"The difference was immediate. Our team could process orders faster and with confidence. No more double-checking everything — the system guides us."
Results
40%
Faster order processing
98%
Order accuracy rate
$17K+
Annual shipping savings
"Logentic gave us back control of our operations. Now we can focus on what we do best — creating beautiful products for our customers."
Why It Matters
Rachel's story demonstrates that fashion brands don't have to choose between growth and operational excellence. With the right systems in place, scaling becomes an opportunity rather than a challenge — and customers continue to receive the exceptional experience they expect.
Ready to streamline your fulfillment?
Join fashion brands like Rachel using Logentic to scale operations without sacrificing quality.
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