Lightspeed integration
The warehouse behind your Lightspeed stores.
Logentic connects to Lightspeed Retail and Lightspeed eCom. Online orders and register sales come in, tracking goes back to eCom, and each shop's stock stays right in Retail, which keeps your online store in step.
Updated
Lightspeed ⇄ Logentic
Sample data
Trusted by hundreds of fast-growing Canadian brands
What syncs
What moves between Lightspeed and Logentic.
Lightspeed keeps selling, online and at the register. Logentic runs the warehouse: picking, packing, shipping, stock and returns.
| Feature | Lightspeed to Logentic | Logentic to Lightspeed |
|---|---|---|
| Online orders from Lightspeed eCom | Included | Not available |
| Shipments and tracking numbers | Not available | Included |
| Click & Collect orders | Included | Ready for pickup, then picked up |
| Register sales, returns and exchanges from Lightspeed Retail | Included | Not available |
| Products and variants, with SKUs, barcodes, and English and French names | Included | Not available |
| Stock per shop | Starting count when you connect | Available, when Logentic owns the count |
| Bundle and kit stock | Not available | What the components can build |
Online orders come in by Lightspeed eCom webhook, with a catch-up sync every 30 minutes that also brings in register sales. Stock goes to Lightspeed Retail, and Retail passes it on to your eCom store.
How it works
One warehouse for the boutique and the online store.
Online orders and register sales in one place
Lightspeed eCom orders land in Logentic's queue ready to pick. Sales rung up at the register come in too, and come out of that shop's bins, so the count stays right on both sides.
- Click & Collect orders become pickup orders for the right boutique
- Register returns and exchanges go back into stock
- Or turn off auto-fulfill for a shop, and its register sales come in as orders to pick and ship
Channel sync
Sample data
Tracking and pickup status go back to eCom
When a label prints, Logentic adds the shipment and tracking number to the Lightspeed eCom order. For Click & Collect, the order shows ready for pickup once it's picked, and closes when the customer picks it up.
- Discounted Canada Post, Purolator, UPS and FedEx rates on every order
- Branded tracking pages for your customers
- No copy-pasting between Lightspeed and the carrier
Shipment tracking
Sample data
Each Lightspeed shop is a warehouse
Map every Lightspeed shop to a Logentic warehouse. When Logentic owns the count, every receipt, putaway, pick and adjustment updates that shop's stock in Lightspeed Retail, and Retail updates your eCom store.
- Stock counts by bin, rolled up per shop
- Damaged or held stock stays out of what Lightspeed sells
- Bundles sell what their components can build
Channel inventory
Sample data
“There’s so much in here that it will take some of the load off—and at least we have everything in the platform.”
Getting started
From connection to first shipment.
Most brands are live in a few days or weeks, depending on their volume.
- 1
Connect Retail and eCom
Sign in to Lightspeed Retail, then add your Lightspeed eCom API key. Our team walks you through it. - 2
Map your shops
Pair each Lightspeed shop with the Logentic warehouse that holds its stock. - 3
Sync your catalog and orders
Bring in your active Retail items, then your recent orders, for the dates you choose. - 4
Ship
Pick, pack and print labels in Logentic. Tracking goes back to eCom, and stock to Retail.
Lightspeed questions
Lightspeed Retail (R-Series), the point of sale, and Lightspeed eCom (C-Series), the online store. Retail brings the catalog, stock and register sales; eCom brings the online orders and gets the tracking back.
You choose per warehouse. During setup, Lightspeed can keep the count while you check that the numbers match. Once Logentic owns it, Logentic sends each shop's Available to Lightspeed Retail, and Retail passes it on to eCom.
Yes. Completed register sales come into Logentic and come out of that shop's bins. Returns and exchanges at the register go back into stock.
Yes. Logentic keeps the English and French names from Lightspeed eCom, shows the one that matches each user's language, and finds products by either name.
Yes. Shopify connects the same way: orders, products, stock and fulfillments.
