Shopify integration
The warehouse behind your Shopify store.
Logentic keeps Shopify and your warehouse in step, both ways. Orders arrive as they're placed, tracking goes back the moment a label prints, and each warehouse keeps its Shopify location's stock right.
Shopify ⇄ Logentic
Sample data
Trusted by hundreds of fast-growing Canadian brands
What syncs
What moves between Shopify and Logentic.
Shopify keeps selling. Logentic runs everything after the order: picking, packing, shipping, stock and returns.
| Feature | Shopify to Logentic | Logentic to Shopify |
|---|---|---|
| Orders, including edits, holds and cancellations | Included | Cancellations |
| Products and variants, with HS codes, origin and weight | Included | Product tags |
| Fulfillments and tracking numbers, including partial and multi-box | Not available | Included |
| Stock levels per location | When Shopify owns the count | When Logentic owns the count |
| Order tags | Included | Included |
| Point of sale orders | Included | Not available |
| Refunds | Issued in Shopify | Not available |
Orders come in through Shopify webhooks, with a catch-up check every 15 minutes and a nightly catalog refresh, so nothing is missed if a webhook is late.
How it works
Shopify sells. Logentic ships.
Orders arrive the moment they're placed
New orders land in Logentic's queue within seconds, ready to pick. If a customer edits or cancels in Shopify, the change follows before anyone packs the wrong thing.
- Holds and cancellations stop the order on the floor
- Lines added or removed in Shopify update the order
- Point of sale sales come in too, so stock stays right
Pick route PR-0142
Sample route
Tracking goes back to Shopify on its own
When a label prints, Logentic marks the order fulfilled in Shopify with the carrier and tracking number, so Shopify's shipping confirmation reaches your customer right away.
- Partial shipments and multi-box orders keep every tracking number
- Branded tracking pages for your customers
- No copy-pasting between tabs
Shipment tracking
Sample data
Each warehouse is a Shopify location
Map every warehouse to a Shopify location and choose who owns the count. When Logentic owns it, every receipt, pick and adjustment updates that location's stock in Shopify.
- Stock counts by bin, rolled up per warehouse
- Waiting orders are allocated when stock arrives
- Lightspeed locations work the same way
Warehouses
Sample data
Getting started
From connection to first shipment.
Most brands are live in a few days or weeks, depending on their volume.
- 1
Connect your store
Link Shopify to Logentic with a Shopify custom app. Our team walks you through it. - 2
Map your locations
Pair each warehouse with its Shopify location and choose who owns the stock count. - 3
Bring in your products and stock
Products and orders import from Shopify; stock counts import by CSV, bin by bin. - 4
Ship
Pick, pack and print labels in Logentic. Tracking flows back to Shopify.
Shopify questions
Not yet. You connect your store through a Shopify custom app, which takes a few minutes, and our team walks you through it.
Yes, on request. Several stores in one workspace is turned on by our team; mention it when you book your demo.
Refunds are issued in Shopify. Logentic handles the rest of the return: the authorization, the return label, the inspection and the restock.
Yes. Point of sale orders come into Logentic as their own order type, so store sales and online sales draw from the same stock.
Yes. Lightspeed Retail and Lightspeed eCom connect the same way: orders, products, stock and fulfillments.
